Terms of Service

Last updated: September 10, 2025

1. Acceptance of Terms

Welcome to Wiry Crossings. These Terms of Service ("Terms") govern your use of our website wiry-crossings.com and all related services provided by Wiry Crossings ("we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our services. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting.

2. Description of Services

Wiry Crossings provides eSports-related services including but not limited to:

• Professional gaming training programs
• Tournament organization and management
• Team management and coaching services
• eSports education and development programs
• Community building and networking opportunities
• Content creation and media services

3. User Eligibility

To use our services, you must:

• Be at least 13 years of age (parental consent required for users under 18)
• Provide accurate and complete information when creating an account
• Maintain the security of your account credentials
• Comply with all applicable laws and regulations
• Not have been previously banned from our services

4. User Accounts and Registration

When you create an account with us, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities under your account

5. Acceptable Use Policy

When using our services, you agree not to:

• Violate any laws or regulations
• Harass, abuse, or harm other users
• Use hate speech or discriminatory language
• Engage in cheating or unfair gameplay practices
• Share inappropriate or offensive content
• Attempt to hack or disrupt our systems
• Spam or send unsolicited communications
• Impersonate other individuals or organizations
• Infringe on intellectual property rights

6. Training Programs and Services

Enrollment and Participation

Participation in our training programs requires:

• Completion of the application process
• Payment of applicable fees
• Adherence to training schedules and requirements
• Respectful behavior toward coaches and fellow participants

Cancellation and Refunds

Refund policies for our services are as follows:

• Full refund if cancelled within 7 days of enrollment
• Partial refund (50%) if cancelled within 14 days
• No refund after 14 days or after program commencement
• Exceptions may be made for medical or emergency circumstances

7. Tournaments and Competitions

Participation Rules

Tournament participants must:

• Meet eligibility requirements for each competition
• Follow all tournament rules and regulations
• Use only approved equipment and software
• Maintain fair play and good sportsmanship
• Submit to anti-cheat measures and monitoring

Prizes and Awards

Prize distribution is subject to:

• Verification of identity and eligibility
• Compliance with tournament rules
• Tax obligations (participant responsibility)
• Final determination by tournament officials

8. Intellectual Property Rights

All content on our website and services, including text, graphics, logos, images, and software, is owned by Wiry Crossings or our licensors and is protected by copyright and other intellectual property laws.

You may not use, copy, modify, or distribute our content without explicit written permission. User-generated content may be used by us for promotional and educational purposes.

9. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

10. Payment Terms

For paid services:

• All fees are due in advance unless otherwise specified
• Payments must be made through approved payment methods
• Failed payments may result in service suspension
• Price changes will be communicated with 30 days notice
• Currency fluctuations may affect international payments

11. Disclaimers and Limitations

Service Availability

We strive to maintain service availability but do not guarantee uninterrupted access. We may experience downtime for maintenance, updates, or unforeseen circumstances.

Performance Results

While we provide professional training and coaching, we cannot guarantee specific performance improvements or competitive success. Individual results may vary based on effort, natural ability, and other factors.

Third-Party Content

We may include links to third-party websites or services. We are not responsible for the content, policies, or practices of these external sites.

12. Limitation of Liability

To the maximum extent permitted by law, Wiry Crossings shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, regardless of the theory of liability.

Our total liability for any claims arising from your use of our services shall not exceed the amount you paid for the specific service giving rise to the claim.

13. Indemnification

You agree to indemnify, defend, and hold harmless Wiry Crossings, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of our services or violation of these Terms.

14. Termination

We may terminate or suspend your account and access to our services at any time, with or without notice, for conduct that we believe violates these Terms or is harmful to other users or our business interests.

Upon termination, your right to use our services will cease immediately. Provisions that by their nature should survive termination shall remain in effect.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.

17. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Wiry Crossings
Flat 39u Patel Springs
Jamestown BD22 9DN
United Kingdom
Phone: +44(0)1971 72687
Email: [email protected]